Some products in our online store have their packaging and delivery costs automatically calculated at checkout. 

These fees have been estimated to the best of our knowledge, based on an average, for delivery in Quebec and Ontario. These costs include packaging, delivery and transportation insurance.

However, additional charges may be added to your invoice once your order has been processed. We will notify you of these charges either before production begins or prior to order delivery. We will send you a link by email allowing you to pay these additional fees directly online on our website. 

Here are some factors that could result in additional fees: 

  • Remote area
  • Accessibility of the premises
  • Shipping address outside of Quebec or Ontario
  • Shipping address outside of Canada

You can contact us prior to purchasing for an estimate of these additional costs. If the delivery address is outside of Canada or outside of Quebec and Ontario and you have not received an estimate for these additional charges upon placing your order, we will contact you to provide you with one. We will not start production of your order until you have approved these fees. Any additional charges are billed separately from the initial purchase of the product and paid by the customer directly on our website from a link sent by email.

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